Refunds & Cancellations

Last updated: January 5, 2026

Policy

• Refunds are available within 7 days of purchase if usage is below 30 transcription minutes or 10 summaries.
• Draft usage (Blog Draft or Meeting Notes) and exports may count toward usage.
• No refunds after heavy usage or abuse of limits.
• Subscriptions renew automatically; you can cancel anytime and keep access until the end of the period.

How to request

• Send a support request with your account email and purchase date.
• We will confirm eligibility based on usage and process the refund if applicable.

Partial refunds

• Upgrades/downgrades are prorated when possible; otherwise the new plan starts next cycle.

Contact

• Support form: tinitext.com/support